FAQ's

Action Pharma is a trusted Ayurvedic healthcare brand offering a wide range of natural wellness products for hair care, pain relief, digestive support, oral care, stress relief, and overall wellbeing. Crafted using quality herbal ingredients, each product is designed to support a healthier lifestyle through safe, effective, and nature-based solutions for everyday health needs.

Are there any hidden charges when I make a purchase on ACTION PHARMA?

Our company is fully transparent — there are no hidden charges. All charges mentioned on our website are inclusive.

Are your products really natural?

Yes, it is made with natural Ayurvedic ingredients and prepared according to traditional Ayurvedic processes. Therefore, it is completely natural.

Are your products safe for all skin types?

Formulated with pure, natural Ayurvedic ingredients and prepared using authentic Ayurvedic processes, this product is gentle, effective, and suitable for all skin types.

Are your products suitable for vegetarians?

Yes, the product is vegetarian as it is made entirely from pure Ayurvedic ingredients.

Can I club two coupons in one purchase?

We’re sorry, but we’re unable to apply multiple discounts at the same time.

Can I modify the shipping address of my order after it has been placed?

Yes, this can be accommodated if you contact the company or email us within 24 hours.

Can I order a product that is 'Sold Out'?

Yes, it is possible if you contact the company or send them an email regarding the same.

Can I use Action Pharma products if I am pregnant or breastfeeding?

Yes, you may use the products after you have consulted your doctor.

Can I use Action Pharma products if I have any medical condition?

Yes, you may use the products after you have consulted your doctor.

Do you offer products for hair care?

Yes, Our Kesh Action and Kesh Amrit hair oils are the ultimate choice for complete hair care, providing nourishment, strength, and shine for healthier, more beautiful hair.

Do you ship to international locations?

Our company proudly offers global shipping, bringing our products to customers around the world.

Do you use any animal-derived ingredients?

100% Plant-Based – No Animal Ingredients Used.

Do your products contain banned substances?

No banned substances were used.

Does Ayurvedic have any negative health effects?

Ayurveda is made from natural ingredients and is generally considered safe when used correctly, with minimal side effects.

How can I check my order status?

You can log in to our website using your ID to track your orders and view any messages you’ve received from the courier company.

How can I return/replace an item?

Once the product is delivered, it cannot be replaced. You may reject the product before delivery.

How can I track my order?

You can log in to our website using your ID to track your orders or view messages from the courier company.

How can you raise the delivery dispute issue?

Yes, it is possible if you contact the company or send an email regarding the same.

How do I cancel my Order?

Yes, reaching out via phone, email, or chat support can sometimes allow you to cancel or modify an order, depending on the company’s policies.

How do I check the current status of my orders?

Log in to our website with your ID to track your orders and see messages from the courier.

How do I create an account?

You can visit our website, go to the 'Contact Us' page, and fill in your details to create an account.

How do I know my order has been confirmed?

After placing your order, you will receive the order details via email and messages.

How do I pay for a ACTION PHARMA purchase?

We accept payments via debit card, credit card, UPI, net banking, or cash on delivery.

How do I pay using a credit/debit card?

You can select the debit/credit card payment option and enter your card details to complete the transaction.

How do I place a Cash on Delivery (COD) order?

Yes, you can pay via Cash on Delivery, Debit Card, Credit Card, UPI, or Net Banking.

How do I retrieve my password?

After adding items to your cart, you can select the Cash on Delivery (COD) option at checkout.

How do I use a promo coupon?

You can apply promo codes during the payment process.

How do you ship your orders?

We can ship your orders via either Speed Post (India Post) or a courier service of your choice.

How does Action Pharma help in reducing weight?

No

How long do you take to dispatch an order?

Within 24-48 hours, your order will dispatch.

How long does it take to get refund?

The product will be dispatched within 24 hours. If the product is returned after dispatch, the company will process the return within 24 hours of receiving the product back.

How many times a day can I take Ayurveda Powder?

Each powder has a different recommended dosage. You can also check the product label for the correct dose.

How much time does it take for an order to be delivered?

Delivery times may vary depending on your location in India. Your order is expected to be delivered within approximately 15 working days.

How to raise query/complaint?

Yes, it is possible. You can achieve this by contacting customer care, sending an email, or submitting a query through the website.

How to return an item you have ordered?

But before delivery you can refuse to accept the parcel from courier boy” → Before it is officially delivered, you can refuse it at the doorstep.

I don't remember my password. Help!

You can choose the ‘Forgot your password?’ option on the login page.

I have received a call/SMS/email asking for money

The company will never call, SMS, or email you to ask for money.

I just canceled my order. When will I receive my refund?

Action will be taken within 24 hours if the product is not dispatched, or within 24 hours of receiving a returned product.

I need to return an item, how do I arrange for a pick-up?

I understand that returns are not allowed. Could you please advise if there’s any way to arrange a pick-up or alternative solution for this item?

I tried placing my order using my debit card/credit card/Net Banking but the order was not successful. What happens to the money deducted from the card?

You should get the refunded amount back in your account within 3 to 5 working days. Note that “working days” usually exclude weekends and public holidays.

I want to sell my items on Action Pharma. Who do I get in touch with?

You can reach out directly to Action Pharma using their official contact info:

Is it safe to consume Action Pharma for a patient with Diabetes?

Yes, The safety of Action Pharma for a patient with diabetes depends on its ingredients and the patient’s individual health condition. It is important that the patient consults their healthcare provider or pharmacist before taking it to avoid potential interactions with diabetes medications or effects on blood sugar levels.

Is there a category-specific policy for returns?

This category is final sale, and returns are not available. We encourage you to review product details carefully before purchasing.

What are the different modes of payment available?

We accept payments via Debit Card, Credit Card, UPI, Net Banking, or Cash on Delivery.

What is the general return policy on Action Pharma?

For more details, please visit our website.

Why dispatch of heavy products take more than the expected time?

Our company will dispatch on time, whether the shipment is heavy or light.